GO-LONDON July/September 2002

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New GP Surgery opens for West Ham & Plaistow New Deal for Community Residents

New GP surgery for NDC citizens in West Ham and Plaistow
Minister for London, Tony McNulty, opens the new surgery

Residents in West Ham & Plaistow now have a new GP surgery. The New Deal Communities Partnership has teamed up with Newham Primary Care Trust, Community Housing Association and doctors Farzana Hussain and Petre Jones to bring a much needed new facility to the area.

The NDC grant that helped to pay for the new surgery was approved by Government Office for London.

Based in a refurbished house in Plaistow, the new practice promises to be user-friendly.

Petre and Farzana place their emphasis on listening to patients and helping them to make informed choices about their health and lifestyles. The doctors want to run a friendly surgery that offers a personal service. Appointments will be longer than usual, giving the doctors a chance to get to know their patients and vice versa.


New GP surgery for NDC citizens in West Ham and Plaistow

Farzana commented:

"We want to be able to remember our patients' names and their family details so that a mutual trust is developed".

To ensure that this service is maintained the new practice will limit its patients to a maximum of 3000.

The informal and friendly approach is mirrored in the building itself, with work by local artists on the walls and a garden maintained by local residents. The doctors and other practice staff encourage patients to link with community groups as they strongly believe that health is more than not having an illness.

The surgery will offer a range of services including heart disease prevention, diabetes clinic, counselling, family planning and drug abuse treatment. These services will be expanded in response to patients needs over time.

Also of great importance to the NDC area in the longer term, the practice will help to train the next generation of GPs. This is vital as 40% of Newham’s GPs are expected to retire over the next five years. The practice will help to fill these vacancies with locally trained GPs already familiar to the area and the opportunities that it offers.

Further Information

For more details on this project contact Len Britton at lbritton.gol@go-regions.gsi.gov.uk